Last modified: September 2024
Virtiq Inc. (“Virtiq” or “We“) respects your privacy and are committed to protecting it by complying with this policy. This policy describes:
We will only use your personal information in accordance with this policy unless otherwise required by applicable law. Privacy laws in Canada generally define “Personal Information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal Information does not include business contact information, including your name, title, or business contact information.
During your interaction with Virtiq, and in the course of providing services to you, we may collect or obtain Personal Information about you. The types of information that Virtiq may collect about you includes, but is not limited to: your name, address, telephone number, email address(es), billing and accounting information.
For prospective or current employees, contractors or service providers, we collect information from former employers and other third parties (e.g. references, past customers, etc.), and from publicly available sources, and Personal Information that is reasonably required to establish, manage or terminate an employment, contractual or partnership relationship.
In general, Virtiq collects, uses or discloses the Personal Information of our clients or service providers to provide digital marketing services, and of applicants for positions with Virtiq to evaluate the application and to decide whether to establish (and then manage or terminate) an employment, contractual or independent contractor relationship.
Virtiq may use your Personal Information to deliver digital marketing services to you, as permitted by and to comply with, any legal or regulatory requirements or provisions; and, for any other purpose to which you consent.
Virtiq may also use your Personal Information for other activities that form part of the operations of our business, including but not limited to the following: (a) account opening and administrative purposes; (b) financial accounting and invoicing; (c) client relationship purposes, which may involve (i) contacting you to receive feedback on services; or (ii) managing our client relationship management process; (d) recruitment and business development purposes; (d) developing, enhancing, marketing, selling or otherwise providing Virtiq products and services; (e) detecting and protecting Virtiq, our clients and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity; (f) establishing, managing and terminating employment, contractual and partnership relationships; (g) receiving service from our professional advisors, such as lawyers, accountants and consultants; and, (h) protecting our rights and those of our clients.
Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with your consent, or as required by law. Virtiq will obtain your consent, if your Personal Information is to be used for a purpose other than for which it was originally collected, used or disclosed.
In order to fulfill one of the purposes in the “Collection of Personal Information” section above, we may disclose your Personal Information to: contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy; a financial institution, on a confidential basis and solely in connection with the assignment of a right to receive payment, the provision of security or other financing arrangement; to our insurers; to government authorities, insurers, benefits providers, consultants or agents as reasonably required to establish, manage or terminate an employment, contractual or independent contractor relationship; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Virtiq’s assets; or any third party, when you have provided your consent.
We may need to disclose your Personal Information if required to do so by law, a regulator or during legal proceedings.
In cases where disclosure of information to a third party is authorized, the least amount of information appropriate for the intended purpose is disclosed.
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website or through email or electronic communications. Any transmission of personal information is at your own risk.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Cookies – When an individual visitor accesses the Virtiq website, we may use a browser feature called a ‘cookie’ to collect information such as the type of internet browser and operating system the visitor uses, the domain name of the website from which the visitor came, date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, to our computers each time our website is visited. Unless a visitor specifically informs us (e.g. by registering for an event or sending us correspondence from the website), we will not know who the individual visitors are. In addition to the identified purposes described in our Privacy Statement, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of the website and to facilitate usage by a visitor. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website.
Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, subscribing to a newsletter or a mail or email list.
Links – Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third-party websites may have different privacy policies and practices than Virtiq, and we have no responsibility for such third party websites.
It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes. By law you have the right to request access to and to correct the Personal Information that we hold about you.
If you want to review, verify, correct, or withdraw consent to the use of your Personal Information you may also send us an email at privacy@virtiq.ca to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at privacy@virtiq.ca.
Where you have provided your consent to the collection, use, and transfer of your Personal Information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@virtiq.ca. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
It is our policy to post any changes we make to our privacy policy on this page. To communicate when the Privacy Policy is revised, the revision date at the top of the page will be changed. The amended Privacy Statement will apply from that revision date. It is recommended that you periodically review this Privacy Statement to remain informed about how we are processing and protecting your Personal Information.
We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:
Privacy Officer
privacy@virtiq.ca
We have procedures in place to receive and respond to complaints or inquiries about our handling of Personal Information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.